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Everything listed under: Net Promoter Score Survey

  • Your feedback helps Scecina provide the best education

    Science teacher Mrs. Dee Ann Sinclair  in her Scecina classroom. 

    Greetings, 

    For the fourth consecutive year, we invited parents, students and staff in December to take part in our Net Promoter Score survey. This input opportunity shows us what we’re doing well at Scecina Memorial High School, as well as the areas where we can improve in our service to students and families.

    In the survey, parents are asked one simple question: "As a parent, how likely is it that you would recommend Scecina Memorial High School to your family, friends, and colleagues?" Respondents rate their likelihood to promote on a scale of 1 to 10. They explain why they selected 10 or what areas need to be addressed in order for their rating to be a 10.

    Conducting the Net Promoter Score survey, a customer loyalty metric, is an initiative of Scecina's Strategic Growth Plan. Thank you to all who took the time to complete the survey. Several of you also left compliments about the job we’re doing at Scecina. Here are a few of those positive comments from parents:

    • “Because SMHS is small, the staff and faculty know the students, and every student has the opportunity to participate in many things (sports, music, etc.).” 
    • “Very happy with how my children who graduated from Scecina have done in college.” 
    • "I think Scecina offers the best education and spiritual guidance these students need. Faculty is awesome!” 

    The results also show your feedback on areas where you believe we can improve. Again, thank you for this valuable input. You can read more about the survey and the results at www.scecina.org/what-parents-are -saying

    Implementing this survey also reinforces one of Scecina’s Core Values, Excellence: Living the Gospel and attaining the best possible results in all that we do. 

     Thank you for sharing for insights with us, and God bless you and your families, 

    Joe Therber
    President 

  • We're listening to you

    Latay Richardson with social studies teacher Rebeccah Lowe.

    Greetings,

    To help Scecina move forward on a positive note, we like to gauge our community’s thoughts about the quality of a Scecina education.

    Each year we survey our parents, students, and staff, as part of our Net Promoter Score survey. To parents, we ask one simple question: “As a parent, how likely is it that you would recommend Scecina Memoria High School to your family, friends, and colleagues?” Respondents rate their likelihood to promote on a scale of 1 to 10. They explain why they selected 10 or what areas need to be addressed in order for their rating to be a 10.

    Conducting the Net Promoter Score survey, a customer loyalty metric, is an initiative of Scecina’s Strategic Growth Plan. In December we again invited you to take this survey. Thank you to all who participated.

    I’m happy to report that Scecina’s average Net Promoter Score from this recent Parent and Guardian Survey is 8.58 (out of 10). We’re very pleased with these results.

    Here are some examples of the uplifting comments from parents:

    • “We value a Catholic education and environment. I think it makes a huge difference in what is expected of the child both in behavior and grades.”
    • “I feel that Scecina is a great school academically and socially for our son. It is a big extended family who is supportive of everyone involved.”
    • “Scecina High School has some excellent educators, provides a more personal experience for those who wish, provides solid academics, offers diverse clubs, focuses on appropriate manners and faith-based values, and includes a diverse socio-economic student clientele.”
    • “Faculty really care about student achievement and it shows.”

    The survey results also list some recommended priorities, based upon your feedback. You can read more about the survey and the results at www.scecina.org/what-parents-are -saying.

    God bless,

    Joe Therber